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Junior Account Manager

We’re looking for a motivated Junior Account Manager to join our dynamic Sales Team. This team plays a key role in ensuring a smooth and professional first experience for new LYNX clients. Your mission: to guide prospects and new customers through the onboarding process, provide excellent support, and build the foundation for lasting client relationships. You’ll be the friendly first point of contact, helping clients get started, keeping our CRM up to date, and collaborating closely with internal teams to deliver a seamless customer journey.

 

Tasks & Responsibilities

  • Support onboarding of new clients
  • Be a first contact point for prospects
  • Support new customers in setting up their new accounts
  • Responsible for the upkeep of the Sales mailbox
  • Maintain CRM records and ensure client information is up to date
  • Responsible for keeping the activity backlog at a low average level
  • Coordinate with internal teams (Service, CDD, TM, Compliance) to resolve client issues
  • Assisting at live events like fairs and network events

 

Requirements/Qualification

  • Good communication skills and enjoys customer contact
  • Speaks and writes excellent Dutch & English
  • Is interested in the financial world
  •  Is a team player, shows dedication and is flexible
  • Available 15–20 hours per week

 

Nice to have

  • Industry knowledge and basic understanding of brokerage products and services
  • Experience with customer contact via telephone

 

What we offer:

  • Competitive Salary, depending on your educational level and work experience
  • Free lunch from our cook, fresh juices & fruit
  • Continuous growth potential and a training budget of €2,000 per year
  • Trips & activities with your colleagues
  • Relaxed and informal working environment
  • Discount for membership of the Urban Sports Club
  • Additional contribution to the company pension scheme
  • In-house German and English courses with a native speaker and cover half of the costs

 

About us:

LYNX helps you invest in yourself"

"Working at LYNX means joining the LYNX family"

"The development opportunities make LYNX the best place to work"

This is what the employees say about LYNX and it is exactly what we want to offer: a work environment where you can get the best out of yourself. At our office in the heart of Amsterdam, Ghent, Berlin and Prague, we work every day to offer both private and professional clients the best trading opportunities, with a fast, user-friendly and reliable trading platform.

The best choice for anyone who takes investing seriously:

LYNX is an international FinTech that offers you a relaxed and informal work environment, where you can get the best out of yourself and where 300 people contribute together to the success of our customers since 2006.

In 2006 LYNX entered the investor market with two spearheads: very low rates and an extensive product range. This makes the online broker not only successful in the Netherlands, but also abroad. After opening offices in Belgium, Germany and the Czech Republic, LYNX now offers its services in ten different countries, making it a European broker of size.

We're an equal-opportunity employer. We welcome applications from all suitably qualified and eligible candidates without attention to gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation/identity, disability or neurodiversity.