About the role
As Team Lead Pricing & Revenue Operations (M/F/D), you will own two areas that are critical to LYNX: how we generate and optimise revenue, and how we ensure transparent and compliant communication of costs and fees to our clients.
You will lead the development of our pricing strategy, customer economics and revenue optimisation framework, while also taking ownership of cost transparency across our markets. This includes areas such as pricing models, Customer Lifetime Value (CLV), segmentation, experimentation and regulated cost disclosures.
This is a hands-on leadership role. You will lead two specialists and work closely with Data colleagues, but you will also remain directly involved in analysis, decision-making and delivery. Reporting directly to the Chief Marketing Officer, you will work across Marketing, Finance, Legal, Compliance, Client Experience and Product-related teams.
What you’ll do
- Own and continuously develop LYNX’s pricing strategy, including fee structures, commissions, discounting and pricing exceptions.
- Take ownership of cost transparency towards clients, ensuring cost and fee disclosures are accurate, timely and compliant across our markets.
- Lead the implementation and further rollout of LYNX’s global pricing model, ensuring expected revenue impact is realised and maintained.
- Develop and maintain a predictive Customer Lifetime Value (CLV) framework, including underlying models for acquisition, churn, frequency and customer value.
- Identify opportunities to improve revenue per customer across different customer segments and markets.
- Own the roadmap and governance for pricing and revenue experiments, including the economic setup of campaigns, fee waivers and other commercial initiatives.
- Develop behavioural and economic customer segmentation and translate this into actionable commercial insights.
- Define and maintain key revenue metrics and ensure consistent definitions of CLV, churn, retention and profitability across the organisation.
- Work closely with Data teams to turn customer and revenue data into actionable insights and challenge analytical models where needed.
- Partner with Legal and Compliance on the interpretation and implementation of regulatory requirements related to pricing and cost transparency.
- Lead and coach two specialists while coordinating with functionally allocated Data colleagues.
- Remain hands-on in analysis and delivery, setting the quality standard through your own work.
- Build and safeguard pricing knowledge, processes and analytical models within the organisation.
Who you are
- You have 5–8 years of relevant experience in pricing, revenue management, monetisation or a closely related commercial and analytical field.
- You have hands-on experience with cost transparency, price disclosure or regulatory/financial reporting within a regulated environment such as financial services, fintech or insurance.
- You have strong quantitative and analytical skills and are comfortable working with concepts such as CLV, unit economics, customer segmentation, elasticity and experimentation.
- You combine strategic thinking with a hands-on approach and enjoy being directly involved in analysis and execution.
- You have experience leading, coordinating or mentoring others and are ready to take ownership of a small specialist team.
- You are comfortable influencing stakeholders across different functions, even when they do not report directly to you.
- You can balance commercial opportunities with regulatory requirements and customer interests.
- You are structured, detail-oriented and comfortable making decisions in areas where accuracy matters.
- You hold at least a Bachelor’s degree or equivalent.
- You are fluent in business English.
Nice to have
- Experience within online brokerage, trading, investment products or financial services.
- Knowledge of MiFID II cost transparency and disclosure requirements.
- Familiarity with regulatory authorities such as the AFM, BaFin or comparable European regulators.
- Experience developing or operationalising predictive CLV or customer valuation models.
- Hands-on experience with pricing experiments, A/B testing or revenue optimisation tooling.
- Working proficiency in Dutch or German.
What do we offer
- A competitive salary based on your educational background and professional experience
- Free lunch prepared by our in-house cook, plus fresh juices and fruit
- Plenty of room to grow, including a yearly training budget of €2,000
- Team trips and social activities with colleagues
- A relaxed and informal working environment
- Discounted membership with Urban Sports Club
- An additional contribution to your company pension scheme
- In-house German and English courses with a native speaker, with 50% of the cost covered
Who we are
"LYNX helps you invest in yourself"
"Working at LYNX means joining the LYNX family"
"The development opportunities make LYNX the best place to work"
This is what our employees say about LYNX and it reflects exactly what we strive to offer: a work environment where you can get the best out of yourself. From our offices in Amsterdam, Ghent, Berlin, and Prague, we work every day to provide private and professional clients with the best trading opportunities through a fast, user-friendly, and reliable platform.
LYNX is an international fintech that offers a relaxed and informal environment where around 300 colleagues contribute to the success of our customers. Since entering the investor market in 2006 with very competitive rates and a broad product offering, LYNX has grown into a significant European broker operating in ten countries.
In recent years, our offering has been further enhanced with a highly advanced mobile and tablet app, weekly webinars via the Knowledge Portal, and daily market insights through the Morning Call.
